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At CDARS we have our own crisis helpline to assist our clients when they feel overwhelmed by a sense of hopelessness outside of normal working hours. Our Crisis Helpline Support is a crucial component in supporting our clients with mental health or substance abuse issues.

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7 days per week, from 10.00 am to 10.00 pm

7 days per week, from 10.00 am to 10.00 pm

Advice on managing difficult relationships

Advice on managing difficult relationships

Safe, non-judgemental, emotional support

Safe, non-judgemental, emotional support

What we offer

7 days per week, from 10.00 am to 10.00 pm, we have someone at the end of a telephone who can provide confidential, non-judgemental, emotional support for people experiencing feelings of distress or despair, loneliness or isolation and thoughts of self-harm or suicidal ideation.

Our crisis helpline is staffed by members of staff and fully trained volunteers who can help support you if you are in crisis or perceive yourself at risk of going into crisis.

What we aim to achieve

Most importantly we want our clients to know that they aren’t alone, that there is support available for them night or day, whenever they might need it.

Our Crisis Helpline Support aims to provide:

  • Safe, non-judgemental, emotional support.
  • Immediate support on managing cravings and triggers.
  • Advice on managing difficult relationships which have an impact on your emotional, physical, and mental well-being.
  • Assistance in accessing appointments, and passing on additional information, to your allocated care worker if you have one.
  • Information on available resources to assist you in your time of need.

Most importantly we want our clients to know they aren’t alone, and that there is support available for them night or day, whenever they need it.

Frequently Asked Questions

Who can call the helpline?

The programme is for residents of the Boroughs of Merton, Sutton, Wandsworth, Kingston, and Richmond, aged 16 years or over, experiencing extreme emotional distress.

How can the helpline be reached?

Simply ring 07944 506036, 7 days per week, from 10.00 am to 10.00 pm if you need to speak to someone.